Hotel Malaspina is housed in a charming 19th-century Florentine residence. Situated in Piazza Indipendenza, it provides easy access to Florence's historical center. This hotel is notable for its tradition of hospitality, dating back to the Malaspina family's connection with Dante Alighieri. The location is ideal for exploring cultural landmarks and the Congress Centre.
Location
Centrally located, the hotel is a short walk from Santa Maria Novella Train Station and the renowned Accademia Gallery. Fortezza da Basso, Florence's main exhibition center, is just 0.2 miles away. Public transport links are nearby, ensuring easy access to attractions, shops, and dining options throughout the city.
Rooms
The hotel features 31 modern guestrooms equipped with contemporary amenities. Each room includes air conditioning, free WiFi, and a mini bar. Private bathrooms offer complimentary toiletries and shower/tub combinations. Many rooms provide views of the city, contributing to a comfortable stay.
Eat & Drink
Guests can enjoy a complimentary breakfast buffet that includes typical Florentine pastries and savory items. The hotel has a pleasant bar and a breakfast room for dining. Room service is available for added convenience. A snack bar/deli is also present on the premises.
Leisure & Business
Hotel Malaspina offers various leisure options, including massage treatments. A meeting room accommodating up to 20 people is available for business travelers. Other amenities include a TV room and a cozy lobby for relaxation. Concierge services assist guests with local exploration.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Florence Santa Maria Novella Railway Station2700 ft
Bus
Bus stop700 ft
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Access Made Easy
The hotel provided excellent access features that ensured a comfortable and convenient experience for all guests.view full review
Delightful Breakfast
I thoroughly enjoyed the continental breakfast, with an impressive range of meats, cheeses, and pastries that catered to everyone's tastes.view full review
Tranquil Sleep
Despite being near a busy road, my room was remarkably quiet thanks to the multiple layers of double glazing, allowing for a restful night's sleep.view full review
Breathtaking Views
The roof top terrace offered stunning views of the city; bringing my own bottle of wine made the experience even more delightful during sunset.view full review
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
convenient location
friendly staff
room breakdown
limited breakfast
7.4/10
Very good
Rooms
7.5
Location
8.6
Service
7.1
Dining
6.6
Guest reviews
7.4/10
based on 19 review
8.4
8.4/10based on 665 review
William
United Kingdom,
June
2024
7.0/10
The hotel's location near the train station and main attractions is excellent, making it convenient for exploring Florence. The room setup with twin beds facing each other can be a downside if there are noisy neighbors. The staff was friendly and helpful, especially when we forgot our keys in the room, but there were difficulties with simple issues like providing a receipt. The dining experience could use some improvement in variety, as the breakfast lacked fresh options, although the surrounding streets added charm to the location.
Rooms
7.0
The room layout with twin beds facing each other was unique and could be inconvenient if there are noisy neighbors.
Service
6.0
The staff was friendly and helpful overall, but there were some difficulties with basic issues like providing a receipt.
Location
9.0
The hotel's location, just a few blocks from the train station, makes it convenient for exploring Florence's main attractions.
Dining
6.0
The dining experience lacked variety in breakfast options, but the location near charming streets added to its appeal.
Facilities
7.0
The hotel provided basic facilities, but improvements could be made in service efficiency.
Charles
United Kingdom,
May
2024
7.2/10
I've stayed in for three times the price, which was teeny tiny. The rooms were fine, nothing amazing but good for a 3-star, despite having a musty odor. The service was a mix; staff don't bother about complaints and barely understand English but are friendly & willing to assist, especially in storing our bags on the last day. The location is excellent, close to the train station and Piazza Independenza, making it perfect for exploring all the sites in Florence. The dining experience was okay, though it would be nice to have more variety for longer stays. Overall, a decent hotel with some drawbacks but an affordable option in a great location.
Rooms
7.0
The rooms were good for a 3-star, despite the musty odor.
Service
6.0
The service was a mix; staff don't bother about complaints and barely understand English, but they are friendly & willing to assist.
Location
9.0
The location is great, just a few blocks from the train station and right at Piazza Independenza.
Dining
7.0
The dining was average, setting you up for the morning.
Facilities
7.0
The hotel offers basic facilities adequate for a short stay.
Joseph
United States of America,
May
2024
7.0/10
My stay at the hotel was a mix of positives and negatives. The room I got was big with a balcony overlooking the square, which I loved, but the towels weren't changed until our 4th night. The service was initially recommended with friendly staff, but unfortunately turned out to be not very friendly, echoing warnings from others. The location was excellent, just a short walk from major attractions, though the dining experience was satisfactory, it was a bit limited and slightly overpriced. Overall, the hotel offered a decent stay with a few drawbacks.
Rooms
7.0
My room was big with a balcony overlooking the square, which I enjoyed. However, the towels weren't changed until our 4th night.
Service
6.0
The staff was friendly, but not as much as expected based on recommendations.
Location
9.0
The hotel's location was excellent, just a short walk from major attractions and right next to historic buildings.
Dining
6.0
The dining options were adequate, but slightly overpriced and limited in variety.
Facilities
7.0
The hotel facilities were decent, but nothing extraordinary.
Jim
United Kingdom,
May
2024
7.4/10
The hotel offers a pristine room with a very generously sized bathroom but was not without dust. The location is good, approximately a 10-minute walk from the station, with a frontage looking at an open park called the Plaza Independance. The service varies but overall welcoming and helpful. The dining experience was good, with standard Italian breakfast foods, and the facilities are adequate.
Rooms
7.0
The rooms were not without dust but overall pristine with a generous bathroom size.
Service
8.0
The service varied but was overall welcoming and helpful.
Location
8.0
The location is good, being only approximately a 10-minute walk from the station with a frontage looking at the Plaza Independance park.
Dining
7.0
The dining experience was good with standard Italian breakfast foods.
Facilities
7.0
The facilities are adequate.
Joe
United States of America,
March
2024
7.6/10
The hotel offers a quiet room overlooking the central well, ensuring a peaceful stay. The room was spacious with a full bathroom and a satisfying 3-star hotel breakfast to kickstart the day. However, cleanliness could be improved to enhance the overall experience.
Rooms
8.0
The room was great size with typical 3-star hotel amenities.
Service
7.0
The staff kindly provided an air freshener for cigarette smoke, but their service attitudes varied from cheery to downright dour.
Location
9.0
The hotel is conveniently close to Central Train Station and Duomo Firenze, making it perfect for exploring the city.
Dining
7.0
The breakfast was adequate, offering a simple continental buffet to start the day.
Facilities
7.0
The hotel provides essential facilities for a comfortable stay.
Paul
United Kingdom,
March
2024
7.4/10
The hotel is in a convenient location close to the train station with friendly staff, but the room had a major issue one day. The Italian breakfast offering could be improved.
Rooms
7.0
The room size was good and quite nice, but we had one day with a breakdown that required a three-story height walk to reach our room.
Service
8.0
The staff were courteous and accommodating, although there was a delay in providing a receipt for a booking mistake.
Location
9.0
The hotel is an easy 10-minute walk from Santa Maria Novella station, which was ideal for us coming from Pisa airport.
Dining
6.0
The breakfast was limited with mostly cereals, pastries, ham, and cheese, with room for improvement in the Italian breakfast selection.
Facilities
7.0
The hotel facilities were satisfactory, but there is room for enhancement.
convenient location
room breakdown
William
United States of America,
March
2024
8.0/10
I had a lovely stay at this hotel. The rooms were both nice and clean, providing a great size accommodation with a full bathroom and a typical 3-star hotel breakfast. The service was friendly and helpful, making my experience pleasant. The location was convenient, close to major attractions and with easy access to various shops. The dining experience was satisfying, offering continental breakfast with fresh ingredients, though the selection was a bit narrow.
Rooms
8.0
The rooms were pleasant and clean, with all the necessary amenities for a comfortable stay.
Service
9.0
The service was very pleasant and the staff went above and beyond to assist me, which I truly appreciated.
Location
9.0
The location was ideal, within walking distance of major sights and easily accessible by car or public transport.
Dining
7.0
I enjoyed the dining experience, especially the continental breakfast with fresh ingredients, even though the selection was a bit limited.
Facilities
7.0
The facilities were adequate and provided everything I needed during my stay.
Thomas
United Kingdom,
December
2023
7.0/10
The hotel provided good value for money with small but well-equipped rooms. Some dust was noticeable, especially in the flaking water-soaked walls, as seen in the photos. The staff was extremely friendly and helpful despite occasional rudeness. The location was great for exploring Florence, although dropping off packages was inconvenient. The dining area offered a decent selection but lacked fruit, and a strict policy on food takeaway. The facilities were adequate.
Rooms
7.0
The rooms, although small, had everything we needed and were a good value for money, despite some noticeable dust and flaking water-soaked walls.
Service
7.0
The staff was a mix of extremely friendly and helpful, with occasional rudeness.
Location
8.0
The location was perfect for walking around Florence and conveniently close to the railway station, but dropping off packages was inconvenient.
Dining
6.0
The dining area was decent; however, the absence of fruit and strict no takeaway policy was noticeable.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Luke
United Kingdom,
October
2023
6.8/10
The room was larger than I expected but was in a lower ground floor room with hardly any daylight. The service was merely adequate for directions and info but helpful in storing our bags for the last day. The location is excellent, not far from the train stations, and right next door to the wonderful small streets and historic buildings. The dining was good with standard Italian breakfast foods, and the facilities were satisfactory.
Rooms
7.0
The room was larger than I expected.
Service
6.0
The service was merely adequate for directions and info, not particularly friendly, but they were helpful in storing our bags for the last day.
Location
8.0
The location is excellent, not far from the train stations, and right next door to the wonderful small streets and historic buildings.
Dining
7.0
The dining was good with standard Italian breakfast foods like pastries, cold cuts, cheese, and coffee.
Facilities
6.0
The facilities were satisfactory.
Lindsay
United Kingdom,
September
2023
6.8/10
My stay at the hotel was a mix of positives and negatives. The rooms were small but had everything we needed and were good value for money. However, the lack of decoration made them feel a bit basic. The service was helpful and pleasant, although the staff were efficient but not overly accommodating. The location was convenient for some activities but a bit cramped. The dining experience was satisfactory with limited options. Overall, the facilities were adequate but could use some improvements.
Rooms
7.0
The rooms were small but had everything we needed and were good value for money.
Service
8.0
The service was helpful and pleasant.
Location
6.0
The location was convenient for some activities but a bit cramped.
Dining
6.0
The dining experience was satisfactory with limited options.
Facilities
7.0
The facilities were adequate but could use some improvements.
Jamie
United Kingdom,
September
2023
7.4/10
The hotel's rooms were quite nice, clean, and accessed by stairs in Malaspina. The service was welcoming and helpful, except for some communication issues with certain staff members. The location was great, within walking distance of major cultural sights in Florence. The dining experience was adequate, though with limited options. The facilities were well-maintained and offered various amenities.
Rooms
8.0
The rooms were clean and quiet, quite nice, and accessed by stairs in Malaspina.
Service
7.0
The service was friendly and welcoming overall, with some minor communication challenges with certain staff members.
Location
9.0
The hotel is located in Malaspina, a great location within walking distance of the major cultural sights in Florence.
Dining
6.0
The dining options were a bit limited but manageable, offering standard European continental fare.
Facilities
7.0
The facilities were well-maintained and offered standard amenities.
Doris
United States of America,
August
2023
7.4/10
I had a great stay at the hotel. The rooms were clean, comfortable, and a good value for money. The location was ideal, close to the main attractions in Florence. The dining experience was good, offering standard Italian breakfast foods. The facilities were satisfactory overall.
Rooms
8.0
The room was spacious, bigger than expected for the price we paid.
Service
7.0
The staff were at least friendly and sometimes genuinely interested in chatting.
Location
9.0
The hotel's location was perfect, just a short walk to the central market and other key sites in Florence.
Dining
6.0
The dining experience offered standard Italian breakfast foods but could be improved.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Tom
United States of America,
July
2023
7.8/10
My stay at the hotel was absolutely pristine. The room was clean and comfortable, with a very generously sized bathroom and copious quantities of hot water. However, the room smelled like smoke, which was a downside. The service varied from cheery and helpful to downright dour, but overall accommodating to needs when required. The hotel's location overlooking the open park called Plazza Independance was great after long days of sightseeing, despite looking a little far out on the map. The dining experience was ample, providing something for everyone. The facilities were satisfactory, offering the basics for a comfortable stay at a decent value for money.
Rooms
8.0
The room was clean and comfortable with a very generously sized bathroom, but it smelled like smoke.
Service
7.0
The service varied from cheery and helpful to downright dour, but accommodating to needs when required.
Location
9.0
The hotel's location overlooking the open park called Plazza Independance was great after long days of sightseeing, very convenient for bus/train stations and major sights.
Dining
8.0
The dining experience was ample, providing something for everyone.
Facilities
7.0
The facilities were satisfactory and offered the basics for a comfortable stay.
Clean
Smoky Smell
Robert
United States of America,
July
2023
6.4/10
I had a mixed experience at the hotel. The rooms were spacious and had a full bathroom, but the constant car and truck noise from the via Nazionale side was bothersome. The breakfast was typical for a 3-star hotel, offering enough food to start the day. The furnishings were adequate, fitting for the price paid for a single room booking.
Rooms
7.0
The room I stayed in was a great size and had a full bathroom. However, the car and truck noise from the via Nazionale side could be heard 24/7 if the window was open. The furnishings were adequate.
Service
5.0
The service at the hotel was a bit disappointing as it was not as friendly and helpful as I had hoped. This was contrary to some warnings on TripAdvisor. However, the hotel did offer various services like room service, dry cleaning, and bicycle hire.
Location
8.0
The location of the hotel was great. It was very quiet, and the staff was amazing and very helpful with local information. The hotel was close to the Train Station and within a reasonable distance to major attractions like the Galleria and Duomo.
Dining
6.0
The breakfast provided at the hotel was adequate, but some aspects were disappointing. The fruit salad was from a tin, and drinks were dispensed. However, the spread included the usual cereal, yoghurt, fruit, cheese, cold meats, pastries, and bread.
Facilities
6.0
The hotel had basic facilities, but nothing extraordinary. It offered services like laundry, airport shuttle, valet parking, and shuttle service for added convenience.
Alfred
United Kingdom,
July
2023
9.0/10
I absolutely loved my stay at this hotel! The location is fantastic, close to the train and bus stations and surrounded by charming streets and historic buildings. The rooms were a real delight, with a balcony overlooking the piazza, ample bathrooms, and modern amenities like air conditioning. The staff was incredibly friendly and went out of their way to make my stay memorable, though some services were a bit overpriced. The dining options were sufficient to start the day, offering a continental selection. The facilities were top-notch, making my visit truly comfortable.
Rooms
9.0
The rooms were well-situated, spacious, and well-equipped with modern facilities.
Service
9.0
The staff were very friendly and helpful, making my stay even more enjoyable.
Location
10.0
The location was excellent, just a short walk from the main train station and all of Florence's attractions.
Dining
8.0
The dining experience was satisfying, offering a decent continental selection to kickstart the day.
Facilities
9.0
The facilities were top-notch and provided everything I needed for a comfortable stay.